In force: January 1, 2019
CBD-Zone.eu (hereinafter referred to as “the Service Provider”) and the Customer (hereinafter referred to as “the customer”) using the provider (hereinafter referred to as “the Service Provider”) and the dentalbur.eu website ” Includes (Service Provider and Customer as soon as parties).
The GTC applies to all legal transactions and services through the cbd-zone.eu website, regardless of whether it is fulfilled by Hungary or abroad, the service provider or its contributor.
Provider details:
Name: Dental bur.eu s.r.o.
Headquarters and Mailing Address: Salka 384 SK – 943 61 Salka
Begin of entrepreneurial activity: 2007.01.19
Registration number: IČO: 53914538
Tax Number: Ič.dph (§7A): SK2121527837
Customer Service: See Read more 1.7
Email Address: info@dentalbur.eu
1. General information, the contract between the parties
1.1. The scope of this GTC covers all electronic commerce services provided in Hungary through the electronic store (hereinafter referred to as CBD-Zone.eu webshop “) on the CBD-Zone.eu website (hereinafter referred to as” the website “).
Furthermore, the scope of this GTC covers all commercial transactions in Hungary, which is established between the parties specified in this Agreement.
1.2. Purchase in the dentalbur.eu webshop is possible with an electronically submitted order as defined in the present GTC.
1.3. A significant part of the dentalbur.eu webshop is available to all users without registration. However, some services have been concluded for registration (and then to enter), which is entitled to anyone in accordance with fixed GTC.
1.4. Following the delivery of the order, the contract can be modified or canceled without free and without consequence. This is possible by telephone and electronic mail.
Between the parties, the contract in Hungarian in the Hungarian language constitutes a written contract, the Service Provider shall enter and hold it for 5 years after its creation.
1.5. The language of the contract is Hungarian.
1.6. The Service Provider does not undergo any provisions of any Code of Conduct.
1.7. Contact details of customer service
• Customer Service Opening Hours: H-P 10: 00-16: 00
• Internet Address: www.dentalbur.eu
• E-mail: info@dentalbur.eu
2. Registration
2.1. Under the Registration menu on the main page, you can complete the data sheet where you can record two parts.
A preliminary database (a freely selectable username, a real e-mail address and a choice of a selected password) will be clicked on a more detailed personal data sheet after clicking the link to enforce the registration, which can be filled in before the order is delivered.
By registering the client on the website, it has been recognized and accepted by this GTC and the conditions for the privacy statement published on the website and agree to the data processing contained in the Data Protection Declaration.
2.2. The Service Provider shall not be liable for any delays or other problems and misconduct caused by the customer incorrectly and / or inaccurately.
The provider shall not be liable for damages arising from the damages resulting from the customer forgetting their password or accessible to any unauthorized reason for the reasonable reasonable reason. The Service Provider treats all registrations as an independent legal entity.
To change previously recorded data after login, you can change the personal information that can be accessed after the Personal Settings link, which may affect the data of active orders.
The service provider does not charge any liability for any damage resulting from the change of the registered data by the client.
3. Order Process
3.1. The essential features and characteristics of the goods to be purchased can be learned from the information side of the specific commodity by the information side of the goods containing the instructions for which the product is included in the product.
The Service Provider constitutes a contractual fulfillment if the product has more favorable properties than the information provided on the Website or Instructions.
If you have a question about the goods before buying, our customer service is available. The Foreg
Where this legislation requires, the instructions for use are provided to the goods.
If you accidentally do not receive the mandatory instructions for use with the goods, immediately before using the goods, please indicate it at our customer service.
If you need more information about the quality, basic properties, use and usability of any goods on the website, please contact us, please contact our customer service, whose information and availability is 1.7. found in point.
3.2. The purchase price is always the amount indicated on the selected product, which if not marked separately, the general sales tax already contains.
It does not include the cost of delivery for the purchase of products unless this is not readable on the final payment page.
3.3. The right to change the prices of products that can be ordered from the website is maintained by the Service Provider by the amendment to come into effect simultaneously with the appearance of the website.
The amendment does not adversely affect the purchase price of the products already ordered. When initiating payment with an online bank card, you can not refund money for price reduction in the period between the electronic payment notewor and the purchase of the product.
The security check of the online payment transaction takes a minimum 24 hours, and the product is allowed only afterwards.
3.4. If, despite all the caring of the service provider, an incorrect price is placed on the site of the website, with particular regard to the obviously erroneous, eg. a “0” EUR or “1” EUR price due to a commonly known, generally accepted or estimated price of the product, which may appear due to a system error, then the Service Provider is not obliged to deliver the product at an erroneous price, but may offer the delivery at the right price, whose knowledge of the customer can withstand your purchase intention.
Product images published on the website are only illustrations, which may differ from reality.
3.5. The order is accepted by the Service Provider’s website not only from a registered client, but all the time is required to complete the customer’s data field. (If the client charges a field incorrectly or incompletely, you will receive an error message from the service provider.)
The Service Provider shall not be liable for any delays or other problems and misconduct caused by the customer incorrectly and / or inaccurately.
The client can use the “Cart” button that appears in the “Cart” button that appears in the “Cart” button that appears in the “Cart” button that appears on the “Cart” button that appears after clicking on each product.
To view the contents of the basket, change the basket icon on the right side of the website, where you can specify the desired amount of each product and the contents of the basket can be deleted (“Remove”).
If the client has finalized the contents of the basket, click “Pay” on the displayed interface to log on to the website or register to submit your order. You can then choose from the methods of receipt and you can enter billing and shipping data.
If you have given all the necessary data and selected the take-over mode, you can choose the “Continue” button to choose how you want to pay off the amount of your order.
If you have chosen from the payment methods, click the “Payment” button to check your order in a summary page, you can change the billing and shipping address, you can select the payment and delivery mode and make a comment to order it.
To dispatch the order, the offer will be sent to “finalization of an order” after clicking. The ordering of the order is thus by clicking on the “finalization” button, which creates a payment obligation to the customer.
4. To improve data input errors
4.1. To send the customer at any stage of the order and to the order service provider, you can at any time in the webshop to improve data entry on the order interface (eg deleting a product from the basket by clicking “Uninstall”).
5. Tender consignment, confirmation of orders
5.1. The arrival of the offer (order) sent by the Customer will be confirmed by the Service Provider without delay, by automatic confirmation email no later than 48 hours no later than 48 hours a confirmation e-mail contains:
-The customer information provided or provided during registration (eg billing and shipping information),
– Order ID,
– the date of order,
– a list, quantity of items belonging to the ordered product, the price of the product,
-shade cost
and the final amount payable.
This confirmation email solely informs the client that your order has arrived at your service provider.
5.2. The client is exempt from tendering if you do not receive a separate acceptance email for sending your order within 48 hours.
5.3. If you have already sent the customer’s order for your service provider and notice errors in the confirmation email, you must indicate it within 1 day to the service provider.
5.4. The order shall be considered as an electronically concluded contract for which the CVIII of 2001 on the CVIII of 2001 on the Civil Code of 2013, electronic commerce services and information society related services. are governed by law.
The Treaty shall cover the provisions of Directive 45/2014 (II.26) on the detailed rules for contracts between the consumer and the undertaking and in mind the provisions of the European Parliament and of the Council of the European Parliament and of the Council 2011/83 / EU.
6. Delivery and Payment Terms
6.1. The Service Provider supplies to the house for the ordered and house-to-house freight forwarding company under the terms and conditions of transport and payment terms.
The Service Provider reserves the right to change the shipping fee by making the amendment enters into force at the same time as the appearance of the website. The amendment does not affect the purchase price of the products already ordered.
6.2. Service Provider After ordering the order, it provides a client with the opportunity to choose the delivery date, which not designates a concrete date, only for selecting an approximate delivery interval. Delivery for a specified hour can not be taken by the service provider.
6.4. Services ordered on the website are fulfilled by the Service Provider at the location of the customer sent by e-mail.
6.5. The client may find out about the payment methods or access options provided by the Service Provider on the XY page.
7. Right to withdraw
These points refer solely to the natural person acting outside the profession, occupation or business activities who take, order, receive, use, use, and commodity commercial communication, offer addressee (hereinafter referred to as “consumer”).
Consumer is eligible for a contract for the sale of the product
(a) the product,
(b) when providing multiple products, the last provided product,
(c) in the case of multiple items or pieces of products, the last provided item or piece,
(d) where the product should be regularly provided within a period of time within a specified period, within fourteen (14) days of the date of receipt of the first service, the consumer or by the third party referred to by a third party other than the carrier, without a reasoning.
It also has the consumer to exercise its right of withdrawal between the date of the conclusion of the contract and the date of receipt of the product.
The consumer does not apply to the sale of the right of withdrawal – package of voice or image capture and computer software if the consumer has terminated the packaging after the transfer; – for a non-preferred product which was produced on the basis of the consumer’s instructions or explicit requests or for a product which was clearly tailored to the consumer.
7.1 Procedure for withdrawal right
7.1.1. If you want to make a clear declaration of your intention to withdraw your intention (such as mail or electronically sent by mail or by electronic mail), by using the contact details indicated at the beginning of this GTC to the service provider.
The consumer exercises its right of withdrawal in the deadline if it sends its withdrawal declaration to the service provider before expiry of the deadline specified above.
7.1.2. The consumer bears the burden of proving that exercising the right of withdrawal in accordance with the provisions set out in paragraph 7
.
7.1.3. In both cases, the service provider will immediately confirm the arrival of the consumer’s withdrawal statement immediately.
7.1.4. In the case of writing, it is considered to be validated in the deadline if a consumer is sent to the service provider within 14 calendar days (either on the 14th calendar day).
7.1.5. In the case of a postal signal, the date of sending the postal transmission date and e-mail will take into account the date of sending the e-mail or e-mail for the time limit for calculating time.
The consumer’s letter is provided as a recommended shipment to be able to demonstrate the date of the dispatch date.
7.1.6. In the event of a consumer case, it is obliged to return the ordered product without undue delay to the service provider but will be returned within 14 days of the date of the not later than the not later than the date of notification.
7.1.7.The deadline is considered to be complied with if the consumer sends it before the cost of the 14-day deadline (delivered to the post or the courier ordered by it) the product.
7.1.8. The cost of returning the product to the Service Provider addresses a consumer unless the service provider has undertaken to bear these costs.
At the request of the consumer, the service provider provides for the organization of the return, but the cost of returning by the Service Provider is charged by the consumer, and in this case, the Service Provider does not undertake the cost of the returned return from the consumer, only assisting that the consumer does not have to deal with the organization of the return. Customer service providing customer service for a consumer’s request.
7.1.9. The service provider has not been able to take over the packet returned with the salary. In addition to the cost of returning the product, the consumer shall not be borne by any other costs.
7.1.10. If a consumer comes with the contract immediately, but no later than 14 days of receipt of the consumer’s withdrawal statement, the Service Provider refunds all remuneration made by the consumer, including the cost of transport (paid for delivery), except for the additional costs incurred by the fact that Consumer chosen a carriage of freight from the cheapest habit of carriage offered by the service provider.
The Service Provider is entitled to withhold the refund until he returned the product or consumer did not justify loans to return it: the provider of the two takes into account the earlier date.
7.1.11. When refunded, the service provider applies to the payment method used during the original transaction, unless it expressly contributes to the consumer’s use of another payment method; As a result of this method of refunding, no additional costs are charged.
7.1.12. Consumer can only be held liable for depreciation in the product if it occurred due to the use of the nature and properties of the product.
7.1.13. If a consumer exercises its right of termination after the commencement of performance in the event of a service contract, it shall be obliged to reimburse the reasonable costs of the service provider during the settlement.
7.1.14. The Service Provider may require the depreciation and reasonable costs of use over the use of the nature, its properties and the operation of the product – if the fulfillment of a service contract has begun and exercises its reimbursement before the expiry of the consumer before the expiry of the deadline.
8. Warranty
8.1. Compulsory warranty
8.1.1.The service provider for its products is the Civil Code and 151/2003. (IX. 22.) Government Decree on the basis of the warranty obligation. Which means that the duration of the warranty can only discharge itself of its liability if it can prove that the defect is due to improper use of the product.
8.1.2. The duration of the warranty (the warranty period) by the actual performance, ie the transfer of the product to the client, or if the commissioning is carried out by the service provider or its agent, the date of commissioning.
Durable consumer goods are considered to be 151/2003 on mandatory warranty for each long-term consumer goods. (IX.22.) The products listed in the Annex to the Government Decree to which the law requires one year compulsory warranty period. The scope of the Regulation (objective) only applies to the products sold under the new consumer contract in Hungary and listed in the Annex to this Regulation.
There is no warranty under the error if it has occurred after the transfer of the product to the customer, such as if the error is
– unprocessed commissioning (unless the commissioning is carried out by the service provider or its agent or if the proper commissioning is back to the error of the User’s Management Guide)
– Improper use, ignoring the usage manual, – incorrect storage, incorrect handling, damaging.
In the event of a warranty default, the client is:
Firstly, it may require correction or replacement, unless the fulfillment of the optional warranty claim is impossible or if the service provider results in disproportionate additional costs, taking into account the value of the product in the flawless state, the weight of the breach of contract and the By fulfilling a warranty claim, the customer has caused an interest in interest.
– If the Service Provider has not assumed the correction or replacement within the time limit for this obligation, it is unable to meet the consumer’s interests, or if the customer has ceased to correct or exchange in the interest of the customer, according to the customer’s choice – proportional delivery of the purchase price You can claim the error at the cost of your service provider or to correct or resolve the contract. Due to insignificant error, there is no room for you.
If the customer enforces the replacement requirement within three working days of purchasing (commissioning), the service provider is required to replace the product, provided that the malfunction prevents intended use.
The correction or replacement shall be carried out within the appropriate deadline, taking into account the product’s properties and the customer’s intended purpose. The Service Provider must strive to make the correcting or replacement within a maximum of fifteen days.
When correcting, only a new component can be installed in the product.
It does not count as part of the correction time in the warranty period during which the customer can not use the product properly. The warranty period begins again in the case of replacement (corrected) product (product portion) and error as a result of the correction of the product or part of the product.
8.1.3. The costs related to the fulfillment of the warranty obligation are charged to the service provider.
8.1.4. The service provider’s warranty obligation is only exempted if it proves that the cause of the error occurred after delivery.
8.1.5. However, the customer does not comply with the right to validate the need for warranty and warranty claims and product warranty and warranty claims in parallel with each other due to the same error. Regardless of these restrictions, the rights deriving from the warranty will be enforced regardless of the rights set out in points 9.1 and 9.2.
8.1.6. Warranty does not affect the enforcement of the rights of the customer’s law – in particular as appropriate and product warranty and compensation.
8.1.7. If there is a dispute between the parties, which can not be sorted in a peaceful way, the Client may initiate a conciliatory corporate procedure, 12.2. on the basis of indicated.
8.2. Voluntary warranty
8.2.1. The Service Provider undertakes the warranty (guarantee) for the products sold by it for the products sold by it, which may be longer than the duration of the Government Decree. Provider publishes the duration of the warranty for each product at the latest by means of a guarantee of receipt of the product by the customer (warranty ticket).
9. Warranty
9.1. Pregnancy
9.1.1. The client may require access to the service provider if the service provider is defective. Eat
In case of the Client’s contract -isosorbide assert warranty claims during the 2-year limitation period from the date of receipt, for any product defects which existed at the time of delivery of the product. more than two-year limitation period to enforce a warranty rights of the Customer does not already know.
9.1.2. In case the contract with the consumer is not entitled to assert warranty claims within one year limitation period from the date of receipt.
9.1.3. The Client – ask for repair or replacement, unless they meet the needs of these are chosen by the Client Service for the impossible or disproportionate additional costs relative to other needs fulfillment – by choice.
If the repair or replacement of the Customer has not requested or is not sought, it may require delivery of proportionality or the issue of remuneration for the expense of the Customer Service can correct or corrected or else – as a last resort – as well withdraw from the contract. Due to insignificant error, there is no room for you.
9.1.4. The Client is another graduate to a warranty right choice but to bear the cost of the transition, unless it was justified, or that the Service Provider has given rise.
9.1.5. The Customer shall immediately after the discovery of the error, but not later than communicate with the Service Provider within two months from discovery of the defect.
9.1.6. The Customer may enforce a warranty claim directly to the Operator.
9.1.7.9.1.7. Within six months of receiving the contract needs to enforce a warranty beyond the disclosure of the error is no other terms, if the client proves that the product was purchased from the Service (the account or the account of a copy of the presentation).
In such cases, the Service can only be exempted from the guarantee if you tilt this presumption, that proves that the product defect arose after the transfer to the Client. If the Service Provider can prove that the fault has occurred for reasons attributable to the Customer is not obliged to grant demands of the customer warranty claim.
After the expiry of six months from the date of fulfillment, however, it has the Client must prove that the defect was already recognized it at the time of delivery.
9.1.8. If the customer needs the product on the shelf – a marked defect in terms of – in terms of distinguishable component validates the warranty claim is not considered to be validated by other parts of the product.
9.2. product warranties
9.2.1. In case of failure of the product (sale of goods) that qualify as consumer client – the choice – of 9.1. right to enforce a warranty or product liability claims as defined above.
9.2.2. However, the Customer is not entitled to the right to the same error a warranty and product liability claims at the same time, enforce parallel.
In case the effective enforcement of product liability claims, however, a warranty claim for product replacement or repaired parts the customer can enforce against the producer.
9.2.3. Product liability claims in the Customer may only repair or replacement of the defective product. validation error in the event of product product liability claims to the Customer to prove.
9.2.4. A product is considered defective if it does not meet the quality requirements applicable when placing or if you do not have properties in the manufacturer’s specification.
9.2.5. Customer demand for product liability enforce within two years of the products marketed by manufacturers from the market. After this deadline, they lose this entitlement. After the discovery of the fault of the Customer is required to communicate the problem to the manufacturer without delay.
errors reported should be considered published without delay, within two months from discovery of the defect. damages resulting from the delay in the disclosure, the consumer is responsible.
9.2.6. Customer demand for the product liability movables exercise against the manufacturer or dealer (Service Provider).
9.2.7. The Civil Code. considered to be the manufacturer of the product manufacturer and distributor of meaning.
9.2.8. The manufacturers, distributors (services) can only be exempt from product liability if it can prove that:
• the product is not manufactured in the course of business or placed on the market, or
• the failure of science and art was not recognized at the time of placing or
• failure of the product resulting from legislation or binding official application of the standard.
9.2.9. The manufacturer, distributor (Service) demonstrate a sufficient reason for exemption.
10. LIABILITY
10.1. The information on this Website are fitted for good faith, but they serve informational purposes only, accuracy, completeness of the information is not responsible for.
10.2. The Customer of the Website solely at your own risk
and accepts that the provider is not responsible for the financial and non-material damages incurred during use with deliberately, gross negligence or criminal offenses, in addition to liability for life, physical integrity and health.
10.3. Service Provider excludes any responsibility for the behavior certified by the users of the website.
The client fully and exclusively responsible for its own conduct and the service provider fully cooperate with the acting authorities to detect infringements.
10.4. The services of the service may contain interfaces (links) that lead to other service providers. It is not liable for the privacy practices and other activities of these providers.
10.5. Contents that have been available by customers when using the website are entitled to the Service Provider but are not obliged to verify and the provider is entitled to seek signs of failure to pursue illegal activity.
10.6. Due to the global nature of the Internet, the customer agrees to act in the use of the provisions of the relevant national legislation when using the website.
If any activity related to the use of the website is not permitted under the law of the Customer State, the customer is responsible for use only for use.
10.7. If the customer detects any contents of the website, it is obliged to indicate it immediately. If you find the sign as well as the signature in the bona fide process of your service provider, you are entitled to immediately delete or modify the information.
11, copyright
11.1. Website is under copyright protection.
Service Provider The copyright holder or authorized user to all content displayed on the website and the provision of services available through the Website: any copyright work or other intellectual property (including all graphics and other materials, layout and editing of the site of the website, Used software and other solutions, ideas, implementation).
11.2. Saving or printing some of the content and parts of some parts of the website for a physical or other media for private use or in the case of a prior written consent of the Service Provider.
Intermediate use over private use such as storage, transmission, publishing or downloading of a database, commercial placing on the market – solely with the prior written permission of the service provider.
11.3. In addition to the rights specifically defined in this GTC, the use of the website and the only provision of the GTC will not have the right to use the customer to use and utilize any trade name or trademark on the site of the website.
In addition to the proper use of the website, beyond the temporary reproduction and private copying, which may not be used or utilized in any other form without the prior written permission of the provider without prior written permission.
12. Complication of complaints
12.1. Complaint handling
The customer may submit consumer objections to the product or the service of the service provider in the following contact details:
Customer Customer Service (Customer Service)
• Phone Customer Service Opening hours: H-P 10: 00-16: 00
• E-mail: info@dentalbur.eu
The customer’s consumer complaints relating to the product or activity 12.1. .
Under the legislation in force, the oral complaint (store) is immediately investigated by the service provider and remedies as necessary if the nature of the complaint permits it.
If the Client does not agree with the handling of the complaint or the immediate investigation of the complaint is not possible, the Service Provider shall, without delay of the complaint and its position on it, and shall, in the case of a copy of a copy of it, to the customer in place, on the telephone In the case of an oral complaint, the Customer shall send it at the same time as a substantive response to the written complaint and shall continue to pursue a written complaint.
The oral complaint on the phone is recorded by the provider to the previous order identification number, which helps you retrieve the complaint.
The Service Provider shall examine the written complaint within thirty days after receiving its receipt and shall also take into account the assessment of the answer to the client. If the complaint is rejected by the Service Provider, it is obliged to justify its position in its substantive reply to rejection.
The Protocol on the Complaint and the copy of the reply shall be obliged by the Service Provider
to keep it for five years.
The Service Provider’s objections tabled by the Customer in accordance with 12.1. in the direct contact with the opening hours of the Customer Service.
12.2. Other enforcement options
If it is not settled in negotiations with the provider and the customer’s dispute provider, the following enforcement options are open to the client:
• complaints at consumer protection authorities.
If you notice a breach of customer’s consumer rights, you will be entitled to a complaint to the consumer protection authority competent for your place of residence. Following the judgment of the complaint, the Authority shall decide on the conduct of the consumer protection procedure.
• a conciliatory body.
With regard to the quality, safety and the use of product liability rules and the use of product liability rules, the Customer may initiate the Customer procedure for a peaceful settlement of the professional chamber of professional chamber of the Service Provider.
For the purposes of the Civil Organization, Church, condominium, housing co-operative, micro-, small and medium-sized enterprises, a consumer shall be considered to be a consumer who is taking, ordering, receiving, using, using or commodity commercial communication, offer recipient.
Contact details of the Budapest Conciliation Body:
• 1016 Budapest, Krisztina krt. 99. III. em. 310.
• Mailing Address: 1253 Budapest, Pf.: 10.
• E-mail address: bekeleto.testulet@bkik.hu
• Fax: 06 (1) 488 21 86
• Phone: 06 (1) 488 21 31
– Judicial proceedings. Customer is entitled to enforce the Court of Justice of the Civil Code before the Civil Code of Civil Procedure to enforce the claim from the Civil Code before the Civil Procedure law and in accordance with the provisions of Act V of the Code of Civil Procedure.
13. Other provisions
13.1. The dentalbur.eu Webshop is a Linux / PHP-based information system, and the safety degree of the security degree does not risk, but we recommend that you do the following precautions: Use Virus and Spyware Protection software with a fresh database, install the operating system security updates.
Buying on the website presupposes the recognition of the technical and technical constraints of the Internet and the acceptance of error opportunities associated with technology.
13.2. In the services of the service provider and its internet store, it only serves orders for the amounts used in households.
13.3. The Service Provider at any time is entitled to amend the terms and conditions of this GTC unilaterally. The Service Provider will inform the users by e-mail before the amendments and their entry into force. When you enter the modifications, registered users must specifically accept them to use the page when logging into the page.
SSL encryption for the protection of your data
